![]() ![]() To enable cloud licensing without enabling cloud connections, see Can I have my subscription re-applied automatically from the cloud when I renew, even if I don't want cloud connectivity? RealVNC 7.x To use cloud connectivity, you need to use cloud licensing instead. If you use an offline license, only direct connectivity is available. You’ll find your offline license on the Deployment page of your RealVNC account, which is accessed by selecting Device Access on the left menu, then clicking Deployment on the top menu that appears. You will need to download RealVNC Viewer to connect to them.When your subscription renews, you'll need to apply an updated offline license to all of your RealVNC Servers within 28 days of the offline license expiry date to avoid losing access. This section applies to the application downloaded by your end user. On-Demand Assist, for end users you want to support On-Demand Assist is only available when using a Desktop version of RealVNC Viewer. RealVNC Viewer is freely available for anyone to use there’s no need to license it. ![]() RealVNC Viewer, for devices you want to control fromįor both Device Access and On-Demand Assist, you must download RealVNC Viewer to every computer or mobile device you want to exercise control from. Raspberry Pi OS 11 (Bullseye) 32-bit and 64-bit ![]() Raspberry Pi Raspberry Pi OS (formerly Raspbian) version ![]() There’s no need to download RealVNC Server if you only have On-Demand Assist. If you have Device Access added to your subscription, you must download RealVNC Server to every device you want to access and control, and install and license it. RealVNC Server, for devices you want to control Please refer to the RealVNC Product Lifecycle Policy in addition to the tables below to check if a particular version or platform is supported by RealVNC. ![]()
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